 |
  |
ChristmasHawaii - Return Policy1) Defective MerchandiseFactory Defective items are returnable for exchanges or full refunds including the shipping costs. You are required to contact us by phone, fax, or e-mail within 10 days of receiving the shipment to get a Return Authorization Code. 2) Non- Defective MerchandiseAll items in original condition are returnable for exchanges or full refunds minus the shipping costs. You are required to contact us by phone, fax, or e-mail within 5 days of receiving the shipment to get a Return Authorization Code. 3) Damaged MerchandiseAll items damaged during shipment are returnable for exchanges or full refunds minus the shipping costs. You are required to contact us by phone, fax, or e-mail within 3 days of receiving the shipment to get a Return Authorization Code. 4) General Information for ReturnYou must write the Return Authorization Code on top of our Address. Any item returned without a Return Authorization Code will be refused. Return items should be sent back with insurance to cover any other further damages or losses. Please note that you are responsible for safeguarding returning merchandise and all costs incurring for shipping. Detailed shipping instructions will be packed with your shipment. Please address all questions, returns to: ChristmasHawaii 41-1403 Kumuula St. Waimanalo, HI 96795-1225 Ph/Fax: (808) 259-8557 E-Mail: return@christmashawaii.com |
